Terms of Use

 

Effective Date: June 6, 2026

Acceptance of Terms

 

Welcome to Divorce 911 Services.

 

By accessing or using our website, services, forms, documents, applications, or related materials (collectively, the "Services"), you agree to be bound by these Terms of Use. If you do not agree with these Terms, please do not use our website or services.

 

These Terms apply to all users, visitors, and clients of Divorce 911 Services.

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Eligibility

 

By using our Services, you confirm that:

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• You are at least 19 years of age.

• You have the legal capacity to enter into a binding agreement.

• The information you provide is accurate and complete.

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Not a Law Firm

 

Divorce 911 Services is not a law firm.

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We are not lawyers, attorneys, or legal counsel.

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We do not:

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• Provide legal advice.

• Represent clients in court.

• Establish solicitor-client or attorney-client relationships.

• Interpret laws for your specific circumstances.

• Recommend legal strategies.

• Advise you regarding your legal rights or obligations.

 

Our services are limited to document preparation assistance, administrative support, information services, and self-representation support.

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If you require legal advice, legal representation, or legal opinions, you should consult a licensed lawyer in British Columbia.

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No Lawyer-Client Relationship

 

Your use of our website or services does not create a lawyer-client relationship, solicitor-client relationship, or fiduciary relationship between you and Divorce 911 Services.

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You remain solely responsible for all decisions made regarding your legal matters.

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General Information Only

 

The information provided through our website, documents, communications, and services is intended for general informational purposes only.

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While we strive to provide accurate information, we do not guarantee that any information is:

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• Accurate

• Complete

• Current

• Suitable for your particular circumstances

 

The laws and court procedures applicable to your situation may change over time.

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Self-Representation Services

 

Our services are designed for individuals who choose to represent themselves.

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We assist clients by:

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• Preparing documents

• Organizing paperwork

• Providing procedural information

• Assisting with filing processes

• Assisting with document delivery and administrative requirements

 

You remain responsible for reviewing all documents before signing or filing them.

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No Guarantee of Results

 

Divorce 911 Services cannot guarantee:

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• Court approval of any application

• Court acceptance of any document

• Approval of any separation agreement

• Approval of any divorce application

• Specific legal outcomes

• Specific settlement terms

• Cooperation from another party

• Processing times by any court or government agency

 

Every case is unique, and outcomes depend on circumstances beyond our control.

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Court Processing Delays

 

Court processing times vary and are outside our control.

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We are not responsible for delays caused by:

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• Court backlogs

• Registry delays

• Judicial availability

• Government agencies

• Third parties

• Incomplete information supplied by clients

 

Any timelines provided are estimates only.

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Spouse or Partner Cooperation

 

Certain services require cooperation from another party.

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We cannot guarantee that:

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• A spouse will sign documents.

• A spouse will respond.

• A spouse will cooperate.

• A spouse will comply with agreements.

 

Lack of cooperation may affect your ability to complete the intended process.

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Fees and Refund Policy

 

Because Divorce 911 Services provides professional services and administrative work, fees are generally non-refundable once services have commenced.

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Refunds will not be provided because:

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• A spouse refuses to participate.

• A spouse refuses to sign documents.

• A client changes their mind.

• A client decides to retain legal counsel.

• A matter becomes contested.

• A court declines or requests revisions to a filing.

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Court Filing Fees

 

If a client prepays court filing fees and cancels before those fees have been paid to the court, Divorce 911 Services will refund only the unused court filing fees.

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Service fees paid to Divorce 911 Services remain non-refundable.

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Contested Matters

 

Our services are intended primarily for uncontested and cooperative matters.

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If your matter becomes contested or legally complex, you may require legal representation.

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Should this occur, Divorce 911 Services may recommend that you seek independent legal advice.

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No refunds will be issued for services already provided.

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Limitation of Liability

 

To the fullest extent permitted by applicable law, Divorce 911 Services, its owners, employees, contractors, affiliates, and representatives shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from:

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• Use of our website

• Use of our services

• Reliance on information provided

• Court decisions

• Delays in legal proceedings

• Actions of third parties

 

If liability is established, our total liability shall not exceed the amount paid by the client for the specific service giving rise to the claim.

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Indemnification

 

You agree to indemnify and hold harmless Divorce 911 Services, its owners, employees, contractors, and representatives from any claims, damages, losses, liabilities, costs, and expenses arising from:

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• Your use of our services

• Your violation of these Terms

• Information supplied by you

• Your legal proceedings

• Your interactions with third parties

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Right to Refuse Service

 

We reserve the right to refuse service, suspend service, or terminate service at our sole discretion, including where:

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• Information provided is inaccurate.

• A matter exceeds the scope of our services.

• Abuse, harassment, or misconduct occurs.

• Legal or ethical concerns arise.

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Changes to These Terms

 

We reserve the right to update or modify these Terms of Use at any time without prior notice.

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Continued use of our website or services constitutes acceptance of any revised Terms.

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Website Disclaimer

 

The content on this website is provided for informational purposes only and should not be interpreted as legal advice.

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Nothing on this website creates a lawyer-client relationship.

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Users should obtain independent legal advice regarding their specific circumstances.

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No Government Affiliation

 

Divorce 911 Services is an independent private company.

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We are not affiliated with, endorsed by, or associated with:

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• The Province of British Columbia

• The Government of Canada

• Any court

• Any government agency

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Contact Information

 

If you have questions regarding these Terms of Use, please contact Divorce 911 Services through the contact information provided on our website.

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Acknowledgement

 

By using our website or services, you acknowledge that you have read, understood, and agreed to these Terms of Use.